DO O'NEAL PRODUCTS HAVE A WARRANTY?
Yes! Most O’NEAL items are covered under a 12 month warranty again manufacturing defects. This does not cover normal and tear.
HOW CAN I SUBMIT A WARRANTY CLAIM?
Please email email@example.com to begin the claim. The email should include a description of the issue, a photo of the problem, your proof of purchase if possible and your contact information. An O’NEAL representative will review the claim and contact you shortly after receiving.
HOW CAN I GET SPONSORED BY O’NEAL?
Want to become an #onealrider? We’re looking for not only the fastest riders on the track but riders that show sportsmanship, do well in school and always represent in a professional manner. You can apply for Rider Support using our sponsorship form. Please send us a quick bio about you, your results and share links to your social media. We’ll review your application and get back to you as soon as possible.
HOW CAN I BECOME AN O’NEAL DEALER?
Please send your enquiry using our contact form.
We will answer you as soon as possible and inform you about the requirement.
WHERE IS THE SIZE CHART FOR YOUR GEAR?
You can find our size chart on our size chart page. If you have any additional questions, please call 1-800-32-ONEAL.
WHAT IS THE DIFFERENCE BETWEEN THE ADULT 28 PANT AND THE YOUTH 28 PANT?
The length of the inseam. The Youth 28 is 3.5 inches shorter and has an inseam of 23.5 inches, while the adult 28 has an inseam of 27″.
HOW CAN I EXCHANGE A PRODUCT THAT DOESN’T FIT?
Please contact customer support at: 1-800-32-ONEAL (326-6325) to obtain an RA number before shipping the item back to O’Neal for return or exchange.
Once your return is received, your refund will be processed and a credit will be automatically applied to your original method of payment within 7 days. Please note that depending on your credit company, it may take an additional 2-10 business days after your credit is applied for it to post to your account. This additional delay is out of our control.
I HAVE A QUESTION ABOUT MY ONLINE ORDER. WHO DO I CONTACT?
Please contact customer support at: 1-800-32-ONEAL (326-6325) during business hours and one of our representatives will be able to assist you.
WHAT ARE YOUR BUSINESS HOURS?
8am-5pm PST Monday through Friday. Closed weekends and all major US holidays.
DO YOU SELL REPLACEMENT PARTS FOR HELMETS AND BOOTS?
Yes. Please contact customer support at: 1-800-32-ONEAL (326-6325).
If you don’t know the helmet model, or year, it’s helpful to have a picture of your helmet or boot on hand that you can email to one of our reps to help properly identify the parts that you need.
CAN I GET STICKERS FROM O’NEAL?
To get O’Neal stickers, send us a message using our contact form.
Please include a short note, explaining your request